support

Telephone support helpline during office hours based on the number of tickets you require (standard is 10 hours per month, with 20-minute increments).

Updates for amended or new Legislation based on your risk profile.

Access to support team who have a Legal/Standards Library.

Access to a 24/7 Emergency Line for any time-based contentious matters.

Access to a Building Safety Director for any complex, critical and contentious matters. ‘Pick and mix‘ style of expertise for example fire structures vs residents safety within your programme management and providing regular flash reporting.